motoreasy review - the home of car maintenance and ownership
- Car service that removes the hassle and stress of ownership whilst saving money
- Car warranty, servicing, repairs and MOT testing
- You needn't ever deal directly with a garage again
- Personalised membership area to store all motoring ‘paperwork’
- Digital reminders for MOT, servicing, tax and more
With the simple aim of saving money and removing the stress and hassle of running a car, users automatically receive MOT, tax and annual service reminders, as well as MOT history, recall notifications and live valuations. Service history will also be automatically updated if available, or users can upload it to their own easy-to-use, secure account area.
They're also able to submit and track the progress of any repair or booking from any device, anywhere in the world, at any time.
motoreasy has been designed with the motorist, for the motorist and with the aim – as the name suggests – to make motoring easy.
The innovative service means that car owners need never deal directly with a garage ever again or feel dumbfounded at mechanical jargon and decision-making; the qualified and experienced engineers and customer care team at motoreasy will do all that for you.
They book your car in, liaise with the garage on your behalf, query and approve any repairs suggested by the mechanics and update the progress, as it happens, on your own personalised account area.
And if that wasn’t making things easy enough, motoreasy also arranges for your car to be picked up and returned - for free - from your home or place of work to make it all as convenient as possible for you.
After every job is completed, the engineer rates the garage on its service. Every job matters. The customer then gets to rate the garage too. Collectively, this means that motorists can rely on motoreasy to be the most transparent and trustworthy service in the market. Independent of its own rating system, motoreasy also encourages its customers to rate its own service.
Your Personal Technician
motoreasy has been designed to remove the hassle of car ownership and maintenance. Sitting at the centre of that process is a personal technician – a highly skilled and qualified engineer, who monitors every job from a simple MOT to complex repairs. They will question remedial work suggested by the garage on behalf of the owner and, effectively, be the expert eyes and ears with the express purpose of approving only work that needs to be done.
Above all, motoreasy saves motorists money. Thanks to its buying and negotiating power - and willingness to pass on savings to its customers – motoreasy servicing prices are up to 40% cheaper than the equivalent work carried out by main franchised dealers. In order to save on ownership cost and hassle, all servicing is done according to the manufacturer's specifications, keeping your car in top condition and any warranty valid.
What’s more, motoreasy customers can see how much they have saved on every bill, where the discounts achieved and passed on to the customer are transparently and clearly listed.
The motoreasy network of 10,000 approved repairers stretches across every corner of the UK. Hand-picked for their service levels and quality of work, the independently-approved network of garages and specialists are closely monitored for consistency and transparency.
A staggering one in three vehicles suffer a mechanical failure after the end of the traditional manufacturer warranty period.
The market-leading Service and Maintenance Warranty Plan offered by motoreasy has been designed with a consumer-first approach, in the form of three different plans, which allow end-users to select a level of cover that works for their pocket. In addition, they can agree to make voluntary contributions to any work required, in order to reduce the headline cost of the protection further still. (read an in-depth car warranty guide)
motoreasy’s technology-driven process allows for speedy, same-day authorisation on any fault, be that a simple electrical issue to or a major engine failure. Unlike many manufacturers or third-party warranties, motoreasy also covers failures due to overheating, wear & tear and consequential damage to covered parts.
Not only are parts and labour costs included but, unlike some providers, motoreasy pays the garage being used directly so that the consumer is never out of pocket at any stage.
With two in five mechanical failures being discovered during a routine service or annual MOT, it makes sense that motoreasy protects motorists for that eventuality – so it does.
And, for the customers who are among the five million Britons who drive abroad every year, the motoreasy Warranty provides protection for up to 60 days abroad too, should they be unfortunate enough to suffer a mechanical failure on their travels.
Not only is it a legal requirement to get the health of a car checked annually once it reaches its third anniversary, the MOT also acts as a pseudo-service for the vehicle – in fact, 75% of the checks that form the MOT would also be carried out during a normal service.
Unfortunately, one in five cars fail their MOT at the first time of asking.
In response, all motoreasy car warranties cover failures identified at MOT & Servicing, and non-warranty members have access to trade discounts as well as expert advice on repairs.
Other car services and products
As the home for car maintenance and ownership, motoreasy will provide users with a wide range of products and services.
In addition to warranty, servicing, repair and MOTs at launch, motoreasy will soon provide breakdown cover to its customers.
Over time, members will be able to do everything from buying tyres to organising health checks for their vehicles as it becomes the number one home for the motoring needs of Britain’s 30 million car owners.
The motoreasy family
motoreasy has been founded by Duncan McClure Fisher – the leading expert in direct extended car warranties in the UK, having helped more than 500,000 customers. In 1997, Duncan founded Warranty Direct, recognised as a “revolution” in the extended warranty marketplace. motoreasy is the next step, looking to “evolve” car ownership for UK motorists.
To build and develop their service & repair products, motoreasy has appointed Bill Duffy as a non-executive director. Former positions as CEO of Halfords and director of Nationwide Autocentres mean Bill brings with him a wealth of valuable experience in the motoring sector. Car care is a focus of the company moving forwards, and Bill’s knowledge is second to none in this sector.
The new motoreasy service builds on this core understanding of the highs and lows of car ownership and, above all, the hassle experienced when things go wrong, as well as the cost and inconvenience of keeping a vehicle legal and on the road. By applying common-sense, mixed with a customer-first digital experience, motoreasy is designed to make your motoring easy.